Canadian Customers FAQ's

What payment method do you accept for Canadian customers?

For the time being, DriverLogBooks ONLY accepts PayPal Checkout for CANADA orders. We recommend using PayPal checkout "Period", as it greatly reduces your online exposure. See "Can I Order Safely Online?". To order using PayPal Checkout, add a product to the cart and click the "Buy with PayPal" button.

Please Note: Checkout is on a Secured Server. All Information entered is encrypted with very strong encryption. No personal data is shared.

After clicking Add to Cart, it says "Please select the country / region any purchases would be delivered to for calculation of tax and shipping". But I cannot choose Canada or province of Canada. Why is that?

By default, we set North Carolina (USA) as region for calculating tax and shipping. Just click OK and once in the Shopping Cart, just look for the PayPal Checkout Logo and click on the Buy with PayPal button. Then Log in to your PayPal Checkout account and proceed payment. Note: ONLY PayPal Checkout is accepted for Canada orders.

What are other fees involved when delivering products to Canada?

Please be aware that charges may apply when delivering products to Canada such as Shipping & Handling, Duty and Customs Broker Fees, Canadian GST/HST Tax and/or other charges). We will contact you a day or 2 informing you for the overall cost and will ask for your approval before we charge the card. Please provide valid contact number and email. If you have questions, please send us an email

Will you guarantee my order will be delivered by a certain date?

No. Click Here for more info.

How long will my delivery take?

Click Here for more info.

How to Cancel Order?

Click Here for more info.

Shipping Refunds

Click Here for more info.